Privacy Policy

Introduction

Welcome to Be Proud Line (“we”, “our”, “us”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us at support@beproudline.com

Information We Collect

We collect personal information that you provide to us when you express an interest in obtaining information about us or our products and services, participate in activities on the website, or otherwise contact us.

The personal information we collect may include:

  • Name
  • Contact Information (such as email address, phone number, mailing address)
  • Payment Information (such as credit card numbers)
  • Account Information (such as username and password)
  • Order Details (such as product selections, sizes, colors, custom design preferences)
  • Technical Data (such as IP address, browser type, and usage data)

How We Use Your Information

We use the information we collect or receive:

  • To process and manage your orders, including shipping and returns.
  • To manage your account and provide customer support.
  • To communicate with you about updates, promotions, and special offers.
  • To improve our website, products, and services.
  • To comply with legal obligations and enforce our terms and policies.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, order fulfillment, and shipping.
  • Legal Obligations: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Data Security

We use reasonable administrative, technical, and physical security measures to protect your personal information. However, no security measures are 100% secure, and we cannot guarantee the security of your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Your Rights

Under Canadian law, you have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to certain exceptions.
  • Withdrawal of Consent: Withdraw your consent to the collection, use, or disclosure of your personal information at any time.

To exercise these rights, please contact us at support@beproudline.com

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy, please contact us:

    • By email: support@beproudline.com
    • By phone: 416-606-8222
    • Contact Form